Phone repairs, done right.

Certified technicians, genuine parts, and same-day replacements when a repair isn’t worth it. Trusted across the Emirates for getting you back online — fast.

Primewave Pro flagship smartphone lineup

About us

A phone repair workshop, built in the Emirates.

Primewave was founded in the UAE to fix phones properly — and to replace them honestly when a repair no longer makes sense. Every job is handled in-house by certified technicians, using genuine or grade-A parts, with a clear quote before we open a single screw.

Learn more
Premium minimalist Primewave workspace in Dubai with a flagship smartphone

Before & after.

See the difference a proper repair makes.

Phone screen before and after repairBeforeAfter

Brands we service.

Certified repairs and like-for-like replacements for the brands our clients carry every day.

Premium iPhone in titanium finish on minimalist surface

Apple.

iPhone screen, battery, back glass and board-level repairs — plus sealed replacement units when a fix isn't viable.

Samsung Galaxy Ultra smartphone on dark backdrop

Samsung.

Galaxy S, Ultra and Z-series repairs, including folding displays and water damage diagnostics handled in-house.

Premium Google Pixel smartphone on neutral surface

Google Pixel.

Genuine-part repairs for Pixel devices, with like-for-like replacements available across the Emirates.

Repairs we handle.

From a cracked screen to a full replacement — most jobs completed the same day, with a clear quote up front.

Screen Replacement

Cracked, dead or flickering displays restored with genuine or grade-A panels.

Battery Replacement

Fresh cells that bring all-day life back to your phone, fitted in under an hour.

Water Damage

Ultrasonic cleaning and board diagnostics to recover liquid-damaged devices.

Board-Level Repair

Micro-soldering for charging, signal, Face ID and logic-board faults.

Back Glass & Frame

Cracked rear glass and bent frames straightened or replaced cleanly.

Device Replacement

Sealed like-for-like units when a repair is no longer worth the spend.

Meet the team.

The hands behind every repair — from the front counter to the soldering bench.

Zain Karimi, Service & Repair Reception at Primewave

Zain Karimi

Service & Repair Reception

Your first point of contact — logs every device, explains the quote, and keeps you updated from drop-off to collection.

Rohan Mehta, Store Manager at Primewave

Rohan Mehta

Store Manager

Runs the shop floor across the Emirates, looking after walk-ins, replacements and concierge pickups.

Iqbal Rahman, Senior Board-Level Technician at Primewave

Iqbal Rahman

Senior Board-Level Technician

Twenty years of micro-soldering experience. The one we call when a phone has been written off elsewhere.

Loved across the Emirates.

A few quiet words from clients we’ve helped get back online.

Cracked my iPhone screen at lunch, had it back by the evening looking brand new. Clear quote, genuine part, no fuss.

Memoji of Aisha Al Mansoori

A. Mansoori

Primewave handles every phone repair for our leadership team across the region. Quietly reliable, every single time.

Memoji of Omar Khalifa

O. Khalifa

They diagnosed a charging issue everyone else wanted to replace the phone over. Board-level repair, half the cost, sorted same day.

Memoji of Layla Hassan

L. Hassan

Best phone repair shop in the UAE, full stop.

Memoji of Daniel Whitmore

D. Whitmore

Twelve phones across the team needed battery replacements last month and Primewave handled every one with pickup, repair and return — single invoice, six-month warranty, zero disruption. A true partner.

Memoji of Fatima Al Zaabi

F. Zaabi

Water-damaged Pixel they brought back to life when two other shops had written it off. Honest, skilled, and warrantied. Won't go anywhere else.

Memoji of Hamad Al Suwaidi

H. Suwaidi

Frequently asked.

Quick answers to the questions we hear most often.

Let’s get your phoneback to perfect.

Send us a photo and a few details — we’ll come back with a clear quote, a turnaround time, and a pickup slot anywhere in the Emirates.

Primewave concierge specialist holding a tablet