Zain Karimi
Service & Repair Reception
Your first point of contact — logs every device, explains the quote, and keeps you updated from drop-off to collection.
A phone repair workshop, refined in the UAE.
Certified technicians, genuine parts, and honest replacements when a repair no longer makes sense — across the Emirates.
Our Story
Built from a quiet obsession with detail.
Primewave began with a simple observation: most phone repair shops were guessing. We built a workshop that doesn’t — diagnostics before quotes, genuine parts where possible, and a straight answer when replacing the device is the smarter call. Every job is logged, photographed, and warrantied.
Our Mission
To make phone repairs feel effortless.
Every interaction with Primewave — from the first photo of a cracked screen to the moment your device is back in your hand — should feel calm, transparent and entirely on your terms. We exist to take the stress out of a broken phone.
Our Vision
A new standard for phone repair, set in the Emirates.
We see a future where a broken phone is a minor inconvenience, not a lost day — fixed quickly, fairly priced, and only replaced when it genuinely should be.
Our vision is to become the most trusted phone repair and replacement partner in the region: a name synonymous with honest diagnostics, certified parts and a service experience that simply does not exist elsewhere.
The numbers behind the workshop.
A snapshot of the trust our clients have placed in us across the Emirates.
0+
Phones repaired across the UAE
0%
Repair satisfaction score
0h
Average turnaround on common repairs
0
Years fixing phones in the Emirates
Meet the team.
The hands behind every repair — from the front counter to the soldering bench.
Rohan Mehta
Store Manager
Runs the shop floor across the Emirates, looking after walk-ins, replacements and concierge pickups.
Iqbal Rahman
Senior Board-Level Technician
Twenty years of micro-soldering experience. The one we call when a phone has been written off elsewhere.
Let’s get your phoneback to perfect.
Speak with our UAE workshop about repairs, replacements and pickup across the Emirates — we’ll come back with a clear quote and a turnaround time.
